1. Agreement to Terms
By accessing or using propion.com ("the Site"), purchasing our products, or interacting with any of our services, you agree to be bound by these Terms of Use ("Terms"). If you do not agree, do not use the Site.
These Terms apply to all visitors, customers, and anyone else who accesses the Site.
2. Who We Are
Propion Inc. is a nutritional science company based in the United States. We develop and sell METABIOME, a nutritional supplement, through our online store at propion.com.
3. Eligibility
You must be at least 18 years old to use this Site or purchase our products. By using the Site, you represent that you are 18 or older and have the legal capacity to enter into a binding agreement.
4. Products and Orders
4.1 Product Information
We make reasonable efforts to describe our products accurately. However, we do not warrant that product descriptions, pricing, or other content on the Site is error-free, complete, or current. We reserve the right to correct errors and update information at any time without notice.
4.2 Placing an Order
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order for any reason, including but not limited to product availability, errors in pricing, or suspected fraudulent activity.
4.3 Pricing
All prices are listed in US dollars unless otherwise stated. We reserve the right to change prices at any time. The price charged for your order will be the price displayed at the time you place it.
4.4 Payment
Payment is processed through Stripe. By providing payment information, you represent that you are authorized to use the payment method. We do not store full payment card details on our servers.
4.5 Shipping
We ship to addresses within the United States and select international destinations. Shipping times are estimates and are not guaranteed. Risk of loss and title for products purchased pass to you upon delivery to the carrier.
4.6 Returns and Refunds
Our return policy is available at [link to return policy page]. We reserve the right to refuse returns that do not comply with our policy.
5. Health Disclaimer
METABIOME is a nutritional supplement, not a drug or medical treatment.
These statements have not been evaluated by the Food and Drug Administration. Our product is not intended to diagnose, treat, cure, or prevent any disease.
The information on this Site — including research references, scientific content, and product descriptions — is provided for educational and informational purposes only. It is not medical advice and should not be treated as such.
Consult your physician or a qualified healthcare provider before starting any new supplement, especially if you are pregnant, nursing, taking medication, or managing a health condition. Do not disregard professional medical advice or delay seeking it because of something you have read on this Site.
6. Accounts
6.1 Account Creation
You may be required to create an account to purchase from us. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
6.2 Accurate Information
You agree to provide accurate, current, and complete information when creating an account or placing an order. We reserve the right to suspend or terminate accounts where inaccurate information is provided.
6.3 Account Termination
We reserve the right to suspend or terminate your account at any time, with or without notice, if we believe you have violated these Terms or engaged in fraudulent or harmful activity.
7. Intellectual Property
7.1 Our Content
All content on this Site — including text, graphics, logos, product names, formulations, scientific content, images, and software — is the property of Propion Inc. or its licensors and is protected by applicable intellectual property laws.
7.2 Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for personal, non-commercial purposes. This license does not include the right to reproduce, distribute, modify, publicly display, or create derivative works from any content on the Site.
7.3 Trademarks
METABIOME, Propion, and associated logos are trademarks of Propion Inc. You may not use them without our prior written permission.
8. Prohibited Conduct
You agree not to:
Use the Site for any unlawful purpose or in violation of these Terms
Reproduce, copy, or resell any part of the Site without our express written permission
Attempt to gain unauthorized access to any part of the Site or its related systems
Transmit any harmful, offensive, or disruptive content through the Site
Use automated tools, bots, or scrapers to access or collect data from the Site
Misrepresent your identity or affiliation when using the Site
Interfere with the proper functioning of the Site or its infrastructure
Use the Site to send unsolicited communications or spam
9. Third-Party Links and Content
The Site may contain links to third-party websites, including research publications, media coverage, and partner platforms. These links are provided for convenience and informational purposes only. We do not endorse, control, or take responsibility for the content, privacy practices, or accuracy of third-party sites. Accessing them is at your own risk.
10. Quiz and Survey
Our optional quiz collects lifestyle and health information to generate a personalized discount code. Participation is voluntary. The quiz results are not medical assessments and should not be relied upon as health advice. See our Privacy Policy for details on how this information is used.
11. User-Generated Content
If you submit reviews, testimonials, comments, or other content to us, you grant Propion Inc. a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, modify, publish, and distribute that content in any medium for any purpose related to our business, including marketing and product promotion.
You represent that any content you submit is accurate, does not infringe any third-party rights, and does not violate any applicable law.
12. Disclaimers
THE SITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, PROPION INC. DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant the accuracy, completeness, or reliability of any content on the Site.
13. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, PROPION INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SITE OR OUR PRODUCTS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM THESE TERMS OR YOUR USE OF THE SITE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM.
Some jurisdictions do not allow the exclusion or limitation of certain damages. In those jurisdictions, our liability is limited to the fullest extent permitted by law.
14. Indemnification
You agree to indemnify and hold harmless Propion Inc. and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Site, your violation of these Terms, or your violation of any third-party rights.
15. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of [State], United States, without regard to conflict of law principles.
Any dispute arising from these Terms or your use of the Site will first be addressed through good-faith negotiation. If unresolved, disputes will be submitted to binding arbitration in [City, State] under the rules of the American Arbitration Association. You waive any right to a jury trial or class action proceeding.
Nothing in this section prevents either party from seeking injunctive relief in a court of competent jurisdiction where necessary to protect intellectual property or confidential information.
16. Changes to These Terms
We reserve the right to update these Terms at any time. When we do, we will update the date at the top of this page. Material changes will be communicated via email or a notice on the Site. Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms.
17. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
18. Entire Agreement
These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Propion Inc. regarding your use of the Site and supersede all prior agreements and understandings.
19. Contact
If you have questions about these Terms, contact us at:
Propion Inc. Email: [legal@propion.com] Address: [to be confirmed]